PEMA had a fruitful dialogue with TNB on 21st March 2019 at Wisma TNB, Pulau Pinang. A delegation of 7 members from PEMA was headed by PEMA President, Mr. Khaw Tatt Siew. They met TNB Head of Customer Services for Penang State, Miss U Ananda Rani A/P Ulaganathan and his 5 members delegation.
Among the issue discussed were:
¨ Schedule of TNB works for industrial category & flow chart & new procedures and time duration on application for MV/HV large power user by TNB Pulau Pinang.
¨ Requirement & procedures by TNB with regards of application to JKR/MPPP for permit approval (such as road cutting & deposit to JKR & MBPP) & documentations.
¨ Budget and shortage of materials still persist for contractors.
¨ Contractor unable to get 2nd or 3rd meter for consumer in their premises.
¨ Pending meter installations a long period time.
¨ Site estimation waiting for contribution may take long time
The dialogue was very fruitful and both parties managed to resolve some of the issues. PEMA thanked TNB for the time and opportunity to voice the industry concerns. Both parties hoped that the closed working relationship between PEMA and TNB Pulau Pinang will continue to flourish. It was agreed that another dialogue would be held 6 months later.